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Self Help/FAQ's

Faqs

FREQUENTLY
ASKED QUESTIONS

FREQUENTLY
ASKED QUESTIONS

Please find below the answers of Ford Credit India Private Limited (hereinafter "FCIPL") to Frequently Asked Questions (FAQs) from its customers.

Please find below the answers of Ford Credit India Private Limited (hereinafter "FCIPL") to Frequently Asked Questions (FAQs) from its customers.

  • 1.  Can I take a loan from FCIPL to buy any car?

    1.  Can I take a loan from FCIPL to buy any car?

    If you qualify for a car loan from FCIPL then you can purchase any new car manufactured by Ford.

    If you qualify for a car loan from FCIPL then you can purchase any new car manufactured by Ford.

  • 2.  Why should I avail a car loan from FCIPL?

    2.  Why should I avail a car loan from FCIPL?

    We strive to work directly with Ford to create the programs that benefit our customers the most.

    We strive to work directly with Ford to create the programs that benefit our customers the most.

  • 3.  What are the loan tenure options?

    3.  What are the loan tenure options?

    The tenure of the loan could range from 12 to 60 months (subject to approvals), based on your requirements.

    The tenure of the loan could range from 12 to 60 months (subject to approvals), based on your requirements.

  • 4.  How much interest rate does FCIPL charge for car loan on Ford cars?

    4.  How much interest rate does FCIPL charge for car loan on Ford cars?

    Our products are priced at very competitive rates. For detailed information on the rates, you may write to us on fcicare@ford.com, or visit your nearest authorized Ford dealer offering FCIPL car loans.

    Our products are priced at very competitive rates. For detailed information on the rates, you may write to us on fcicare@ford.com, or visit your nearest authorized Ford dealer offering FCIPL car loans.

  • 5.  How do I approach FCIPL for a car loan?

    5.  How do I approach FCIPL for a car loan?

    You can get in touch with us, using any of the following modes:

    • Email us at fcicare@ford.com
    • Visit any authorized Ford dealer in your city offering FCIPL car loans.

    You can get in touch with us, using any of the following modes:

    • Email us at fcicare@ford.com
    • Visit any authorized Ford dealer in your city offering FCIPL car loans.
  • 6.  How much time will it take to process my car loan?

    6.  How much time will it take to process my car loan?

    We strive to process the application as early as possible from the completion of the car loan Application Form and receipt of complete details and documents. The loan will be disbursed after receipt of post-sanction documents at FCIPL’s central office.

    We strive to process the application as early as possible from the completion of the car loan Application Form and receipt of complete details and documents. The loan will be disbursed after receipt of post-sanction documents at FCIPL’s central office.

  • 7.  How do I repay the car loan?

    7.  How do I repay the car loan?

    The car loan can be repaid through an electronic payment method (ECS/ACH)

    The car loan can be repaid through an electronic payment method (ECS/ACH)

  • 8.  Do I need a personal guarantor?

    8.  Do I need a personal guarantor?

    A personal guarantor is not a must. However, we may require a guarantor after we have assessed your application and other documents submitted.

    A personal guarantor is not a must. However, we may require a guarantor after we have assessed your application and other documents submitted.

  • 9.  What security / collateral do I have to provide?

    9.  What security / collateral do I have to provide?

    Our primary security is the car against which the car loan is granted. This car will remain hypothecated to FCIPL until the car loan is repaid and closed.

    Our primary security is the car against which the car loan is granted. This car will remain hypothecated to FCIPL until the car loan is repaid and closed.

  • 10. If I do not meet all the criteria for the loan, can I still be granted a car loan?

    10. If I do not meet all the criteria for the loan, can I still be granted a car loan?

    All car loans are granted at the sole discretion of Ford Credit India Private Limited (FCIPL).

    All car loans are granted at the sole discretion of Ford Credit India Private Limited (FCIPL).

  • 11.  Do I have the option of pre-paying the entire car loan amount?

    11.  Do I have the option of pre-paying the entire car loan amount?

    Yes. You can pre-pay the car loan at any time. A pre-payment charge of 5% on the outstanding principal amount if pre-paid in the first year of the loan agreement and 3% thereafter, plus service tax as applicable may be levied. (For more details do check our Service Charges link, here)

    Yes. You can pre-pay the car loan at any time. A pre-payment charge of 5% on the outstanding principal amount if pre-paid in the first year of the loan agreement and 3% thereafter, plus service tax as applicable may be levied. (For more details do check our Service Charges link, here)

  • 12.  What are the stages involved in applying for a car loan from FCIPL?

    12.  What are the stages involved in applying for a car loan from FCIPL?

    The stages involved are:

    1. Application
    2. Verification of the loan application
    3. Documentation
    4. Disbursement

    The stages involved are:

    1. Application
    2. Verification of the loan application
    3. Documentation
    4. Disbursement
  • 13.  Is the car loan being offered at a fixed or floating rate of interest?

    13.  Is the car loan being offered at a fixed or floating rate of interest?

    FCIPL car loans are offered at fixed rate of interest, i.e., the interest rate remains unchanged for the tenure of the loan.

    FCIPL car loans are offered at fixed rate of interest, i.e., the interest rate remains unchanged for the tenure of the loan.

  • 14.  Do I have to pay any additional charges?

    14.  Do I have to pay any additional charges?

    Please visit the Service Charges link to view the complete list of additional charges applicable on FCIPL car loans.

    Please visit the Service Charges link to view the complete list of additional charges applicable on FCIPL car loans.

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