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Career Functions

FUNCTIONS

FUNCTIONS

About Ford – Careers
  • Manufacturing

    Manufacturing

    We enable our plants and facilities to produce world-class products for customers everywhere. We ensure flawless and efficient vehicle assembly and the design and installation of the production tooling that makes it possible.

    What we do:

    • Vehicle Operations Manufacturing Engineering (VOME):
    • Manages the design and construction of Ford’s production tooling and assesses the feasibility of advanced vehicle designs. VOME engineers are responsible for developing and implementing state-of-the-art production processes and designing, constructing, testing and installing tooling in vehicle production facilities.

    • Stamping Business Unit Engineering (SBU):
    • Manages all of Ford’s stamping equipment, tooling, die design and die construction. SBU engineers are responsible for feasibility, design and tryout for new model programs. SBU operations manage production tooling, equipment and day-to-day customer requirements. 

    • Powertrain Operations Manufacturing Engineering (PTOME):
    • Responsible for the planning, procurement, installation, capability and launch of manufacturing systems to produce powertrains and related components. PTOME engineers lead and support ongoing problem resolution, lean manufacturing processes and investment efficiency actions. 

    • Material Planning and Logistics (MP&L):
    • Coordinates production processes and optimizes the global supply chain by enabling the synchronous flow of information and material. We manage and communicate key information such as release requirements, engineering changes, operating patterns, shipping routes and in-transit parts follow-up.

    • Plant Operations:
    • Responsible for the assembly and distribution of Ford vehicles and automotive parts, including engines, transmissions and stampings.

    • Ford Production Systems:
    • Implements lean manufacturing strategies, standards and practices throughout the Ford production system in order to enable world-class manufacturing.

    We enable our plants and facilities to produce world-class products for customers everywhere. We ensure flawless and efficient vehicle assembly and the design and installation of the production tooling that makes it possible.

    What we do:

    • Vehicle Operations Manufacturing Engineering (VOME):
    • Manages the design and construction of Ford’s production tooling and assesses the feasibility of advanced vehicle designs. VOME engineers are responsible for developing and implementing state-of-the-art production processes and designing, constructing, testing and installing tooling in vehicle production facilities.

    • Stamping Business Unit Engineering (SBU):
    • Manages all of Ford’s stamping equipment, tooling, die design and die construction. SBU engineers are responsible for feasibility, design and tryout for new model programs. SBU operations manage production tooling, equipment and day-to-day customer requirements. 

    • Powertrain Operations Manufacturing Engineering (PTOME):
    • Responsible for the planning, procurement, installation, capability and launch of manufacturing systems to produce powertrains and related components. PTOME engineers lead and support ongoing problem resolution, lean manufacturing processes and investment efficiency actions. 

    • Material Planning and Logistics (MP&L):
    • Coordinates production processes and optimizes the global supply chain by enabling the synchronous flow of information and material. We manage and communicate key information such as release requirements, engineering changes, operating patterns, shipping routes and in-transit parts follow-up.

    • Plant Operations:
    • Responsible for the assembly and distribution of Ford vehicles and automotive parts, including engines, transmissions and stampings.

    • Ford Production Systems:
    • Implements lean manufacturing strategies, standards and practices throughout the Ford production system in order to enable world-class manufacturing.

  • Purchasing

    Purchasing

    We are a respected team of talented, motivated professionals responsible for developing a global supply strategy. Our work ensures that quality parts and services are delivered on time at the optimal cost in order to create vehicles that our customers want and value. Our team achieves its goals by working closely with other One Ford team members and by building strong relationships with the supply base. Valuable members of the purchasing team possess ingenuity, the ability to establish rapport, build trust and share their passion for quality.

    What we do:

    • Business Support Operations:
    • Manages specialty areas within the global purchasing team. These areas include business strategy, supplier diversity development, supply risk management, supply chain sustainability, team value management and information management systems.

    • Facilities, Materials & Services Purchasing (FM&SP):
    • Responsible for the procurement of all goods and services not contained within the vehicles and powertrains we produce. FM&SP is responsible for purchasing advertising programs, agency personnel, construction services, healthcare programs, assembly machinery and transportation services.

    • Global Programs Purchasing:
    • Provides the single point of contact (SPOC) between Global Vehicle & Powertrain Purchasing and Product Development Program teams. We facilitate the execution of sourcing and target-setting processes, program sourcing strategy and metrics, and component delivery to support pre- and post-Job #1 builds.

    • Global Vehicle & Powertrain Purchasing:
    • Procures all components directly installed in vehicles and powertrains manufactured in Ford’s worldwide assembly and powertrain facilities. We are responsible for key commercial relationships with a diverse strategic supply base.

    • Supplier Technical Assistance:
    • Provides technical expertise by partnering with buyers to select and develop the most capable suppliers. We drive the highest quality and manufacturing capability to achieve world-class customer satisfaction and safety in our vehicles and powertrains.

    We are a respected team of talented, motivated professionals responsible for developing a global supply strategy. Our work ensures that quality parts and services are delivered on time at the optimal cost in order to create vehicles that our customers want and value. Our team achieves its goals by working closely with other One Ford team members and by building strong relationships with the supply base. Valuable members of the purchasing team possess ingenuity, the ability to establish rapport, build trust and share their passion for quality.

    What we do:

    • Business Support Operations:
    • Manages specialty areas within the global purchasing team. These areas include business strategy, supplier diversity development, supply risk management, supply chain sustainability, team value management and information management systems.

    • Facilities, Materials & Services Purchasing (FM&SP):
    • Responsible for the procurement of all goods and services not contained within the vehicles and powertrains we produce. FM&SP is responsible for purchasing advertising programs, agency personnel, construction services, healthcare programs, assembly machinery and transportation services.

    • Global Programs Purchasing:
    • Provides the single point of contact (SPOC) between Global Vehicle & Powertrain Purchasing and Product Development Program teams. We facilitate the execution of sourcing and target-setting processes, program sourcing strategy and metrics, and component delivery to support pre- and post-Job #1 builds.

    • Global Vehicle & Powertrain Purchasing:
    • Procures all components directly installed in vehicles and powertrains manufactured in Ford’s worldwide assembly and powertrain facilities. We are responsible for key commercial relationships with a diverse strategic supply base.

    • Supplier Technical Assistance:
    • Provides technical expertise by partnering with buyers to select and develop the most capable suppliers. We drive the highest quality and manufacturing capability to achieve world-class customer satisfaction and safety in our vehicles and powertrains.

  • Finance

    Finance

    We strategically partner with operations to drive Ford's business. We contribute financial expertise to all areas of the company, including the planning, manufacturing, marketing and distribution of Ford products around the world.

    What we do:

    • Product Development Finance:
    • Includes product cost, capital expenditure, engineering resources and vehicle line profits

    • Marketing and Sales Finance
    • Includes pricing, incentives, sales analysis and fixed marketing.

    • Purchasing Finance:
    • Includes commodity analysis, material cost analysis and supplier risk management.

    • Ford Credit:
    • Includes credit and residual risk assessment, pricing, operating costs, borrowing cost analysis, profit analysis and SEC reporting.

    • Treasury:
    • Includes cash management, capital funding, foreign exchange

    • Manufacturing Finance:
    • Includes plant labor and overhead, and investment decisions

    • Customer Service Division Finance:
    • Includes parts and service pricing, parts supply and logistics operations, warranties and extended service business.

    • Corporate Finance:
    • Includes profit analysis, cash management, admin cost analysis and finance systems and processes.

    • Accounting
    • Includes Accounts Payable, Accounts Receivable, General Ledger, Inter Company Accounting, Property Accounting, and Payroll services for Global Operations

    We strategically partner with operations to drive Ford's business. We contribute financial expertise to all areas of the company, including the planning, manufacturing, marketing and distribution of Ford products around the world.

    What we do:

    • Product Development Finance:
    • Includes product cost, capital expenditure, engineering resources and vehicle line profits

    • Marketing and Sales Finance
    • Includes pricing, incentives, sales analysis and fixed marketing.

    • Purchasing Finance:
    • Includes commodity analysis, material cost analysis and supplier risk management.

    • Ford Credit:
    • Includes credit and residual risk assessment, pricing, operating costs, borrowing cost analysis, profit analysis and SEC reporting.

    • Treasury:
    • Includes cash management, capital funding, foreign exchange

    • Manufacturing Finance:
    • Includes plant labor and overhead, and investment decisions

    • Customer Service Division Finance:
    • Includes parts and service pricing, parts supply and logistics operations, warranties and extended service business.

    • Corporate Finance:
    • Includes profit analysis, cash management, admin cost analysis and finance systems and processes.

    • Accounting
    • Includes Accounts Payable, Accounts Receivable, General Ledger, Inter Company Accounting, Property Accounting, and Payroll services for Global Operations

  • Global Data, Insights and Analytics

    Global Data, Insights and Analytics

    We are trusted advisers enabling Ford to see our business, know our customers and act in a meaningful way. We drive evidence-based decision making by providing timely, actionable and forward-looking insights to our One Ford business partners.

    What we do:

    • GDI&A Ford Credit and Enterprise Risk:
    • Responsible for developing and implementing risk analytic methodologies across the enterprise.

    • Customer Analytics:
    • Responsible for integrating market and consumer analytic work streams.

    • Advanced Operational Analytics:
    • Leading new initiatives in the area of autonomous vehicles and sustainability.

    • Smart Mobility Analytics:
    • Responsible for supporting connectivity and mobility solutions.

    • Descriptive Analytics:
    • Provide analytic support to corporate staff activities.

    • Data Strategy:
    • Responsible for data development and management including transactional and third party data sources.

    • Data and Governance:
    • Responsible for developing and operationalizing data standards, quality and governance across the enterprise.

    • Analytics R&D:
    • Responsible for developing new data sources and analytic methods.

    • Analytics Operations:
    • Implement the governance framework to identify, prioritize and execute analytic initiatives and drive standardized methodologies and processes globally.

    • Strategy:
    • Manage business operations, including governance, business planning and change management.

    We are trusted advisers enabling Ford to see our business, know our customers and act in a meaningful way. We drive evidence-based decision making by providing timely, actionable and forward-looking insights to our One Ford business partners.

    What we do:

    • GDI&A Ford Credit and Enterprise Risk:
    • Responsible for developing and implementing risk analytic methodologies across the enterprise.

    • Customer Analytics:
    • Responsible for integrating market and consumer analytic work streams.

    • Advanced Operational Analytics:
    • Leading new initiatives in the area of autonomous vehicles and sustainability.

    • Smart Mobility Analytics:
    • Responsible for supporting connectivity and mobility solutions.

    • Descriptive Analytics:
    • Provide analytic support to corporate staff activities.

    • Data Strategy:
    • Responsible for data development and management including transactional and third party data sources.

    • Data and Governance:
    • Responsible for developing and operationalizing data standards, quality and governance across the enterprise.

    • Analytics R&D:
    • Responsible for developing new data sources and analytic methods.

    • Analytics Operations:
    • Implement the governance framework to identify, prioritize and execute analytic initiatives and drive standardized methodologies and processes globally.

    • Strategy:
    • Manage business operations, including governance, business planning and change management.

  • Communications

    Communications

    We enthusiastically tell the Ford story to all of our audiences. We are committed to career development and to working together as a skilled, motivated and global team. We continuously raise our standards and improve our effectiveness and our core competencies.

    What we do:

    • Corporate:
    • Includes areas such as Finance, Manufacturing and Legal.

    • Product:
    • Shares the story of our exciting vehicle lineup.

    • Internal:
    • Educates and engages employees and retirees about our business and products.

    • Metrics Analytics:
    • Continuously works on improving the reputation of Ford among all audiences and uses metrics and analytics to help tell our story effectively.

    We enthusiastically tell the Ford story to all of our audiences. We are committed to career development and to working together as a skilled, motivated and global team. We continuously raise our standards and improve our effectiveness and our core competencies.

    What we do:

    • Corporate:
    • Includes areas such as Finance, Manufacturing and Legal.

    • Product:
    • Shares the story of our exciting vehicle lineup.

    • Internal:
    • Educates and engages employees and retirees about our business and products.

    • Metrics Analytics:
    • Continuously works on improving the reputation of Ford among all audiences and uses metrics and analytics to help tell our story effectively.

  • Sustainability, Environment and Safety Engineering

    Sustainability, Environment and Safety Engineering

    We provide technical and regulatory expertise related to product safety, emissions, fuel economy, facility environmental matters and vehicle recycling.

    What we do:

    • Automotive Safety Office (ASO) and Vehicle Homologation & Compliance (VH&C):
    • Ensures that our cars and trucks comply with vehicle environmental and safety regulations. We actively contribute technical advice to government agencies regarding environment and safety rule making. We also provide technical analysis of product litigation to corporate counsel.

    • Environmental Quality Office (EQO):
    • Ensures that all of our company production facilities comply with environmental requirements. We also implement innovative environmental initiatives to reduce waste and pollution.

    • Sustainability & Vehicle Environmental Matters (S&VEM):
    • Explores new BUSINESS OPPORTUNITIES that may result from external climate change and social trends, including an emerging approach to sustainable urban transportation and industry development. The approach addresses the mobility and accessibility needs of growing urban populations worldwide.

    We provide technical and regulatory expertise related to product safety, emissions, fuel economy, facility environmental matters and vehicle recycling.

    What we do:

    • Automotive Safety Office (ASO) and Vehicle Homologation & Compliance (VH&C):
    • Ensures that our cars and trucks comply with vehicle environmental and safety regulations. We actively contribute technical advice to government agencies regarding environment and safety rule making. We also provide technical analysis of product litigation to corporate counsel.

    • Environmental Quality Office (EQO):
    • Ensures that all of our company production facilities comply with environmental requirements. We also implement innovative environmental initiatives to reduce waste and pollution.

    • Sustainability & Vehicle Environmental Matters (S&VEM):
    • Explores new BUSINESS OPPORTUNITIES that may result from external climate change and social trends, including an emerging approach to sustainable urban transportation and industry development. The approach addresses the mobility and accessibility needs of growing urban populations worldwide.

  • Ford Credit

    Ford Credit

    Subsidiary of Ford Motor Credit Co. LLC, a global financing subsidiary of Ford Motor Company, headquartered at Dearborn, Michigan, USA. Ford Credit India launched its wholesale financing on March 2nd 2015 and Retail Financing on September 15th 2015, in order to support Ford, our dealers and customers across the market.

    We are leveraging our global experience, best practices and tools to bring to India the outstanding service we offer elsewhere. We aim to not only support sales, but also to build relationships that enhance satisfaction and success for our dealers and satisfaction and loyalty among customers.

    Ford Credit India works in collaboration with Ford India to achieve the overall business targets. The dealers are impressed with this collaborative effort. This in turn helps to promote our value proposition and brings them onboard smoothly.

    What we do:

    • Risk Management:
    • Identifies, measures, and communicates risk and opportunities by using tools, analysis and the best information available.

    • Marketing:
    • Assists Ford India and its dealers in selling more vehicles by developing effective automotive financial products, marketing programs and sales tools.

    • Sales:
    • Through all economic life cycles, Sales Operations provides financial products and services to Ford, its dealers and customers.

    • Business Center Operations:
    • Works hand-in-hand with both dealerships and customers to ensure a positive consumer experience.

    Subsidiary of Ford Motor Credit Co. LLC, a global financing subsidiary of Ford Motor Company, headquartered at Dearborn, Michigan, USA. Ford Credit India launched its wholesale financing on March 2nd 2015 and Retail Financing on September 15th 2015, in order to support Ford, our dealers and customers across the market.

    We are leveraging our global experience, best practices and tools to bring to India the outstanding service we offer elsewhere. We aim to not only support sales, but also to build relationships that enhance satisfaction and success for our dealers and satisfaction and loyalty among customers.

    Ford Credit India works in collaboration with Ford India to achieve the overall business targets. The dealers are impressed with this collaborative effort. This in turn helps to promote our value proposition and brings them onboard smoothly.

    What we do:

    • Risk Management:
    • Identifies, measures, and communicates risk and opportunities by using tools, analysis and the best information available.

    • Marketing:
    • Assists Ford India and its dealers in selling more vehicles by developing effective automotive financial products, marketing programs and sales tools.

    • Sales:
    • Through all economic life cycles, Sales Operations provides financial products and services to Ford, its dealers and customers.

    • Business Center Operations:
    • Works hand-in-hand with both dealerships and customers to ensure a positive consumer experience.

  • Human Resources

    Human Resources

    We aim to deliver world-class HR excellence and business partnership. Our HR professionals partner with operations to build a skilled and motivated team that's committed to automotive leadership and the One Ford mission and vision.

    What we do:

    • HR Business Operations:
    • Strategically partners with operations to diagnose the needs of salaried employees and deliver solutions that align with business goals. We also facilitate implementation of Ford' people cycle plan.

    • HR Labor Operations and Labor Affairs:
    • Strategically partners with Operations to drive business results through effective handling of union relations matters that impact plant operations. Engages in joint problem resolution with unions at the local, regional, and International levels. Leads the National negotiations' process.

    • Learning & Development:
    • Builds world-class functional, technical and leadership capability across the globe. We align learning solutions with business needs by using strong processes, partnerships and competencies. We help develop employees by finding the right solution at the right time, including informal, formal and blended learning methods.

    • Compensation & Benefits:
    • Provides high quality compensation, benefit products and services that enable employees to attain physical and financial well-being.

    • Corporate Travel:
    • Provides affordable and high-quality travel and event services to all Ford activities worldwide. We make use of well-defined processes, technical tools, and skills.

    • Global Security & Fire:
    • Provides the highest level of safety and security to employees by developing and implementing global security strategies, standards and polices to minimize risk.

    • Talent Acquisition:
    • Strategically Partnering with operations to attract right talent through innovative solutions into the organization and building a strong workforce.

    We aim to deliver world-class HR excellence and business partnership. Our HR professionals partner with operations to build a skilled and motivated team that's committed to automotive leadership and the One Ford mission and vision.

    What we do:

    • HR Business Operations:
    • Strategically partners with operations to diagnose the needs of salaried employees and deliver solutions that align with business goals. We also facilitate implementation of Ford' people cycle plan.

    • HR Labor Operations and Labor Affairs:
    • Strategically partners with Operations to drive business results through effective handling of union relations matters that impact plant operations. Engages in joint problem resolution with unions at the local, regional, and International levels. Leads the National negotiations' process.

    • Learning & Development:
    • Builds world-class functional, technical and leadership capability across the globe. We align learning solutions with business needs by using strong processes, partnerships and competencies. We help develop employees by finding the right solution at the right time, including informal, formal and blended learning methods.

    • Compensation & Benefits:
    • Provides high quality compensation, benefit products and services that enable employees to attain physical and financial well-being.

    • Corporate Travel:
    • Provides affordable and high-quality travel and event services to all Ford activities worldwide. We make use of well-defined processes, technical tools, and skills.

    • Global Security & Fire:
    • Provides the highest level of safety and security to employees by developing and implementing global security strategies, standards and polices to minimize risk.

    • Talent Acquisition:
    • Strategically Partnering with operations to attract right talent through innovative solutions into the organization and building a strong workforce.

  • Office of the General Counsel

    Office of the General Counsel

    We work as a team to deliver world-class legal services to client groups in Ford India Private Limited and Ford Motor Private Limited (together, "the Company"), and we collaborate with OGC teams in other regions to support the global enterprise.

    What we do:

    • Litigation:
    • Use state-of-the-art processes and uses a hands-on approach to manage large volumes of litigation. The in-house litigation team develops and implements short and long term strategies to navigate the Company through challenging legal events, and manages outside counsel.

    • Advisory Services:
    • Provide legal support for operations, marketing, sales, distribution matters and purchasing matters. OGC attorneys are specialists in drafting and negotiating manufacturing, human resources, internal controls contracts and other agreements and leases. OGC attorneys handle antitrust and competition law matters. They actively engage and interface with external counsel as required to ensure that timely and high quality legal advice is provided to the Company.

    • Intellectual Property:
    • The members of the patent team and attorneys prepare patent applications, defend and prosecute infringement actions and negotiate intellectual property agreements. OGC attorneys also provide advice on trademarks and regularly advice the Brand Protection Team.

    • Compliance and Risk Mitigation:
    • Design, implement and monitor effective compliance policies, programs, procedures and practices for the Company and its officers and employees. OGC attorneys, while ensuring adherence to legal and regulatory requirements applicable to the Company help detect potential violations of these legal and regulatory requirements to avoid or mitigate compliance risks and ensure ethical behavior by everyone at the Company.

    • Global and Regional Cooperation:
    • OGC attorneys support the legal team of Ford Credit India Private Limited, a group company with assistance on ancillary legal matters. OGC attorneys also support and collaborate with OGC teams in China, Thailand, Australia and ASEAN on Asia Pacific regional projects. Members of the OGC team participate in Global Centers of Excellence on global projects that will be adapted to and implemented in the Indian market and help develop standards and templates for use by OGC teams around the world.

    We work as a team to deliver world-class legal services to client groups in Ford India Private Limited and Ford Motor Private Limited (together, "the Company"), and we collaborate with OGC teams in other regions to support the global enterprise.

    What we do:

    • Litigation:
    • Use state-of-the-art processes and uses a hands-on approach to manage large volumes of litigation. The in-house litigation team develops and implements short and long term strategies to navigate the Company through challenging legal events, and manages outside counsel.

    • Advisory Services:
    • Provide legal support for operations, marketing, sales, distribution matters and purchasing matters. OGC attorneys are specialists in drafting and negotiating manufacturing, human resources, internal controls contracts and other agreements and leases. OGC attorneys handle antitrust and competition law matters. They actively engage and interface with external counsel as required to ensure that timely and high quality legal advice is provided to the Company.

    • Intellectual Property:
    • The members of the patent team and attorneys prepare patent applications, defend and prosecute infringement actions and negotiate intellectual property agreements. OGC attorneys also provide advice on trademarks and regularly advice the Brand Protection Team.

    • Compliance and Risk Mitigation:
    • Design, implement and monitor effective compliance policies, programs, procedures and practices for the Company and its officers and employees. OGC attorneys, while ensuring adherence to legal and regulatory requirements applicable to the Company help detect potential violations of these legal and regulatory requirements to avoid or mitigate compliance risks and ensure ethical behavior by everyone at the Company.

    • Global and Regional Cooperation:
    • OGC attorneys support the legal team of Ford Credit India Private Limited, a group company with assistance on ancillary legal matters. OGC attorneys also support and collaborate with OGC teams in China, Thailand, Australia and ASEAN on Asia Pacific regional projects. Members of the OGC team participate in Global Centers of Excellence on global projects that will be adapted to and implemented in the Indian market and help develop standards and templates for use by OGC teams around the world.

  • Quality

    Quality

    Quality is responsible for driving continuous improvement for the Ford and Lincoln brands to deliver top quality products and services to delight our customers. We achieve this through operational excellence and global processes and tools, such as Global Product Development System, Quality Operating System, New Model Launch, working with integrated teams in Manufacturing, Product Development, Purchasing.

    What we do:

    • Product Development Quality Functions and Programs:
    • Manages processes, standards, warranties, and coaching on critical functions, including Body Interior and Exterior Engineering, Chassis Engineering, Electrical/Electronic Engineering, Powertrain Engineering, Vehicle Engineering and all Ford and Lincoln vehicle programs. We apply lean product creation analysis and measurement tools for Product Development process diagnosis, design and deployment.

    • Global Product Development System:
    • Develops standardized processes to design and develop vehicles, with a focus on deliverables, sequence of activities, templates, methods and tools. We coach and partner with Product Development to ensure optimal application and execution.

    • Failure Mode Avoidance:
    • Coaches and applies engineering methods and tools based on applicable processes. We work on improving design, process robustness and reliability.

    • Manufacturing Quality:
    • Drives and manages product and operational excellence in Ford’s current and future models. We focus on the quality operating system and Ford production system in coaching and supporting adherence to critical standards and continuous improvement. To do so, we employ an integrated approach with several areas, including Manufacturing Engineering, Material Planning & Logistics, Plant Operations, Product Development, and Supplier Technical Assistance. We also focus on lean manufacturing strategies, standards and practices.

    • New Model Launch:
    • Focuses on practices and procedures that adhere to launch cycle plans and timing. We partner with Product Development, Manufacturing and Material Planning & Logistics to ensure continuous quality launches and builds.

    Quality is responsible for driving continuous improvement for the Ford and Lincoln brands to deliver top quality products and services to delight our customers. We achieve this through operational excellence and global processes and tools, such as Global Product Development System, Quality Operating System, New Model Launch, working with integrated teams in Manufacturing, Product Development, Purchasing.

    What we do:

    • Product Development Quality Functions and Programs:
    • Manages processes, standards, warranties, and coaching on critical functions, including Body Interior and Exterior Engineering, Chassis Engineering, Electrical/Electronic Engineering, Powertrain Engineering, Vehicle Engineering and all Ford and Lincoln vehicle programs. We apply lean product creation analysis and measurement tools for Product Development process diagnosis, design and deployment.

    • Global Product Development System:
    • Develops standardized processes to design and develop vehicles, with a focus on deliverables, sequence of activities, templates, methods and tools. We coach and partner with Product Development to ensure optimal application and execution.

    • Failure Mode Avoidance:
    • Coaches and applies engineering methods and tools based on applicable processes. We work on improving design, process robustness and reliability.

    • Manufacturing Quality:
    • Drives and manages product and operational excellence in Ford’s current and future models. We focus on the quality operating system and Ford production system in coaching and supporting adherence to critical standards and continuous improvement. To do so, we employ an integrated approach with several areas, including Manufacturing Engineering, Material Planning & Logistics, Plant Operations, Product Development, and Supplier Technical Assistance. We also focus on lean manufacturing strategies, standards and practices.

    • New Model Launch:
    • Focuses on practices and procedures that adhere to launch cycle plans and timing. We partner with Product Development, Manufacturing and Material Planning & Logistics to ensure continuous quality launches and builds.

  • Marketing, Sales and Service

    Marketing, Sales and Service

    We are the eyes, ears and voices of Ford, meeting customer demand by delivering the right products to the right dealers at the right time.

    What we do:

    • Field Operations:
    • Responsible for the development, communication and general management of the field’s workload and priorities for both FCSD and Ford Sales. We are also responsible for working with all corporate business owners. To do so, we communicate with the dealer network and our field team to manage specific marketing, sales and service initiatives.

    • Ford & Lincoln Marketing:
    • Represents the voice of the customer in all product marketing efforts and provides proper analysis to ensure a high rate of return on investment in all consumer-facing marketing efforts.

    • Ford & Lincoln Sales:
    • Provides the primary interface between the company and Ford and Lincoln stores on priority initiatives. As the face of the company, the sales divisions have responsibility for cascading vehicle production schedules and maintaining consistency in national and local advertising.

    • Ford Customer Service Division:
    • Provides all levels of customer and dealer support. Our multi-faceted organization aims to provide an outstanding customer ownership experience that leads to customer loyalty, vehicle repurchase and additional sales of parts, accessories and services.

    • Global Marketing Sales and Service:
    • Responsible for global strategic product, volume, fixed marketing, consumer experience and retail planning operations.

    We are the eyes, ears and voices of Ford, meeting customer demand by delivering the right products to the right dealers at the right time.

    What we do:

    • Field Operations:
    • Responsible for the development, communication and general management of the field’s workload and priorities for both FCSD and Ford Sales. We are also responsible for working with all corporate business owners. To do so, we communicate with the dealer network and our field team to manage specific marketing, sales and service initiatives.

    • Ford & Lincoln Marketing:
    • Represents the voice of the customer in all product marketing efforts and provides proper analysis to ensure a high rate of return on investment in all consumer-facing marketing efforts.

    • Ford & Lincoln Sales:
    • Provides the primary interface between the company and Ford and Lincoln stores on priority initiatives. As the face of the company, the sales divisions have responsibility for cascading vehicle production schedules and maintaining consistency in national and local advertising.

    • Ford Customer Service Division:
    • Provides all levels of customer and dealer support. Our multi-faceted organization aims to provide an outstanding customer ownership experience that leads to customer loyalty, vehicle repurchase and additional sales of parts, accessories and services.

    • Global Marketing Sales and Service:
    • Responsible for global strategic product, volume, fixed marketing, consumer experience and retail planning operations.

  • Information Technology

    Information Technology

    Ford’s IT team delivers a wide range of technical solutions to power our business, from large enterprise data centers, to mobile apps on handheld devices and the networks in between. We apply industry best practices and an innovation mindset to meet the needs of today while envisioning Ford’s world of tomorrow.

    What we do:

    • IT Operations (ITO):
    • Manages Ford’s IT applications and infrastructure that run the global automotive business, including more than 440 sites worldwide. ITO connects employees, suppliers, dealers and joint ventures; supports end users through the global service desk and deskside support; and delivers the company’s employee productivity and digital collaboration tools, including desktops, mobility devices and videoconferencing.

    • IT Application Development (AD):
    • Acts as the global source of information technology solution definition and delivery for Ford Motor Company. The AD team delivers technology to efficiently and effectively drive Ford’s global operations from the design center, to the plant floor, to the showroom. In this way, AD achieves its goal of creating value, delivering solutions and innovating at Ford.

    • Enterprise and Emerging (EEIT):
    • Is focused on emerging-mode projects and services that require experimentation and rapid iteration. These include Connected Vehicle, Connected Consumer (including FordPass), Autonomous Vehicle, Mobility Solutions, Data Analytics, Smart Mobility Experiments and IT Research & Innovation.

    • Business IT (BIT):
    • Partners with Ford skill teams and business units around the world, including Product Development, Manufacturing and Marketing, Sales & Service. Together we shape strategies for applying technology to deliver business results. With the portfolio management process the Business IT teams also help drive innovation and shape the future.

    • The Office of the CIO (OCIO):
    • Works to increase Ford’s IT capacity, strengthen strategy and generally optimize the IT organization’s performance and contributions to the business. The OCIO also explores emerging technologies and enhances capabilities in areas such as connected vehicles, enterprise integration, analytics and information management.

    Ford’s IT team delivers a wide range of technical solutions to power our business, from large enterprise data centers, to mobile apps on handheld devices and the networks in between. We apply industry best practices and an innovation mindset to meet the needs of today while envisioning Ford’s world of tomorrow.

    What we do:

    • IT Operations (ITO):
    • Manages Ford’s IT applications and infrastructure that run the global automotive business, including more than 440 sites worldwide. ITO connects employees, suppliers, dealers and joint ventures; supports end users through the global service desk and deskside support; and delivers the company’s employee productivity and digital collaboration tools, including desktops, mobility devices and videoconferencing.

    • IT Application Development (AD):
    • Acts as the global source of information technology solution definition and delivery for Ford Motor Company. The AD team delivers technology to efficiently and effectively drive Ford’s global operations from the design center, to the plant floor, to the showroom. In this way, AD achieves its goal of creating value, delivering solutions and innovating at Ford.

    • Enterprise and Emerging (EEIT):
    • Is focused on emerging-mode projects and services that require experimentation and rapid iteration. These include Connected Vehicle, Connected Consumer (including FordPass), Autonomous Vehicle, Mobility Solutions, Data Analytics, Smart Mobility Experiments and IT Research & Innovation.

    • Business IT (BIT):
    • Partners with Ford skill teams and business units around the world, including Product Development, Manufacturing and Marketing, Sales & Service. Together we shape strategies for applying technology to deliver business results. With the portfolio management process the Business IT teams also help drive innovation and shape the future.

    • The Office of the CIO (OCIO):
    • Works to increase Ford’s IT capacity, strengthen strategy and generally optimize the IT organization’s performance and contributions to the business. The OCIO also explores emerging technologies and enhances capabilities in areas such as connected vehicles, enterprise integration, analytics and information management.

  • Government and Community Relations

    Government and Community Relations

    Ford Motor Company’s Government and Community Relations team helps shape policy and legislation in support of the company's core business objectives, and works with community partners to advance education, community life and driving safety.

    What we do:

    • Advocacy:
    • Help shape the policy environment that affects Ford’s business by engaging with policymakers, key associations and interest groups, in addition to managing Ford’s Political Action Committee.

    • Community Involvement:
    • Strengthen the communities where Ford does business through volunteer work and support for not-for-profit organizations.

    Ford Motor Company’s Government and Community Relations team helps shape policy and legislation in support of the company's core business objectives, and works with community partners to advance education, community life and driving safety.

    What we do:

    • Advocacy:
    • Help shape the policy environment that affects Ford’s business by engaging with policymakers, key associations and interest groups, in addition to managing Ford’s Political Action Committee.

    • Community Involvement:
    • Strengthen the communities where Ford does business through volunteer work and support for not-for-profit organizations.

  • Product Development

    Product Development

    We bring engineering ideas to life. In Product Development, we make driving more exciting, enjoyable and sustainable. New methods of recycling, alternative fuel vehicles, voice-activated technologies and leading vehicle safety initiatives are just some of the ideas that are improving the way we drive today.

    • Body Engineering:
    • Lead launch and localization and responsible for the design and engineering of interior and exterior systems, including climate control, instrument panels and consoles, seats, restraints, carpeting, headliners, door panels, sheet metal, front end grilles, glass and other interior and exterior trim components by validation of these commodities for safety, durability and NVH attributes.

    • Chassis Engineering:
    • Designs and engineers suspension systems including frames/subframes, steering, foundation brakes, wheels and tires and chassis electronics. Chassis electronics include electric power steering and associated functionality (e.g. auto-park), stability control, traction control and regenerative braking used on HEV's.

    • Powertrain Engineering:
    • Lead launch and localization activities for base engine, transmission and driveline, powertrain installations (cooling, exhaust, Air Intake System, fuel system, engine mount etc.), commodities and calibration & control development and verification for vehicle performance parameters including drivability, fuel economy and emissions.

    • Electrical and Electronic System Engineering:
    • Designs and develops vehicle electrical components and subsystems including infotainment, body electronics, driver assistance & information, climate control electronics, chassis electronics, wiring & power distribution, power generation & management system, switches, software development and modeling (CAE), restraints electronics and security subsystems.

    • Connected Services Solutions Organization:
    • Delivers connectivity features based on Ford’s SYNC technology and other in-vehicle telematics platforms. We safely connect drivers to their consumer electronics devices, such as smart phones and music players, and enable those devices to deliver features and services.

    • Vehicle Engineering:
    • Responsible for total vehicle engineering, analysis and development for vehicle attributes. Handles pre-program development, which translates competitive trends and customer expectations into vehicle attribute performance, architecture and features. Also responsible for vehicle prototype development including objective testing and subjective evaluation.

    • Asia Pacific Digital Innovation, India:
    • Deliver CAD designs for Body Exterior trims, Interior Trims, Functional trims, and Seats commodities to AP vehicle programs through the GPDS virtual phase by engaging with Engineering, Studio, Suppliers and CAE .

    • Global Engineering Services (GES):
    • GES provides CAD / CAE & EESE services for the entire PD group across multiple regions and programs using latest Digital Innovation tools and technology.

    GES is a large organization engaged in Virtual Product Development space on various topics like New part Design, Change Management, Digital Pre Assembly, Bill of Materials, Electronic Math Modelling, Illustrations, CAE Modeling (NVH/Dura/Safety/TASE) & relevant CAE Analysis of various Systems (Body/Interior/Chassis/Powertrain/Electrical), Optimization, Underbody/Upper Body EESE etc.

    We bring engineering ideas to life. In Product Development, we make driving more exciting, enjoyable and sustainable. New methods of recycling, alternative fuel vehicles, voice-activated technologies and leading vehicle safety initiatives are just some of the ideas that are improving the way we drive today.

    • Body Engineering:
    • Lead launch and localization and responsible for the design and engineering of interior and exterior systems, including climate control, instrument panels and consoles, seats, restraints, carpeting, headliners, door panels, sheet metal, front end grilles, glass and other interior and exterior trim components by validation of these commodities for safety, durability and NVH attributes.

    • Chassis Engineering:
    • Designs and engineers suspension systems including frames/subframes, steering, foundation brakes, wheels and tires and chassis electronics. Chassis electronics include electric power steering and associated functionality (e.g. auto-park), stability control, traction control and regenerative braking used on HEV's.

    • Powertrain Engineering:
    • Lead launch and localization activities for base engine, transmission and driveline, powertrain installations (cooling, exhaust, Air Intake System, fuel system, engine mount etc.), commodities and calibration & control development and verification for vehicle performance parameters including drivability, fuel economy and emissions.

    • Electrical and Electronic System Engineering:
    • Designs and develops vehicle electrical components and subsystems including infotainment, body electronics, driver assistance & information, climate control electronics, chassis electronics, wiring & power distribution, power generation & management system, switches, software development and modeling (CAE), restraints electronics and security subsystems.

    • Connected Services Solutions Organization:
    • Delivers connectivity features based on Ford’s SYNC technology and other in-vehicle telematics platforms. We safely connect drivers to their consumer electronics devices, such as smart phones and music players, and enable those devices to deliver features and services.

    • Vehicle Engineering:
    • Responsible for total vehicle engineering, analysis and development for vehicle attributes. Handles pre-program development, which translates competitive trends and customer expectations into vehicle attribute performance, architecture and features. Also responsible for vehicle prototype development including objective testing and subjective evaluation.

    • Asia Pacific Digital Innovation, India:
    • Deliver CAD designs for Body Exterior trims, Interior Trims, Functional trims, and Seats commodities to AP vehicle programs through the GPDS virtual phase by engaging with Engineering, Studio, Suppliers and CAE .

    • Global Engineering Services (GES):
    • GES provides CAD / CAE & EESE services for the entire PD group across multiple regions and programs using latest Digital Innovation tools and technology.

    GES is a large organization engaged in Virtual Product Development space on various topics like New part Design, Change Management, Digital Pre Assembly, Bill of Materials, Electronic Math Modelling, Illustrations, CAE Modeling (NVH/Dura/Safety/TASE) & relevant CAE Analysis of various Systems (Body/Interior/Chassis/Powertrain/Electrical), Optimization, Underbody/Upper Body EESE etc.