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SYNC® 3 SUPPORT

How Emergency Assist works with SYNC® 3

SYNC® 3 SUPPORT

How Emergency Assist works with SYNC® 3

Emergency Assistance

Emergency Assist® can call for help, even if you can’t

When you turn on Emergency Assist®, SYNC® 3 can alert emergency responders if you’re involved in an accident.

The feature is off by default, so you must initially enable the feature before SYNC® can make an Emergency Assist® call.

Before you start

  • Turn on your vehicle's engine while in Park, not Accessory mode
  • Connect your paired phone (Help me pair my phone.)
  • Your Bluetooth®-enabled phone must be on, paired and connected to SYNC®

Step 1 Press the Settings icon in the Feature Bar at the bottom of the touchscreen.

The button will change colour, indicating you are in the Setting menu

Step 2 Swipe through the Setting menu screens until you see the Emergency Assist® icon and press it.

Step 3 Slide the button to On, activating Emergency Assist®.

The Emergency Assist® icon will appear above the name of the paired phone to indicate the status of the feature on the touchscreen.

If the feature is not active, an Emergency Assist® Off icon will appear above the paired phone and in the Status Bar at the top of your touchscreen.

Step 4

If you’ve downloaded your contacts, you’ll also be able to choose two “in case of emergency” (ICE) contacts.

In the Emergency Assist® Setting screen, press the “Set Emergency Contacts” button.

Select a Contact for Emergency Contacts 1 and 2.

Emergency Assist® can call for help, even if you can’t

When you turn on Emergency Assist®, SYNC® 3 can alert emergency responders if you’re involved in an accident.

The feature is off by default, so you must initially enable the feature before SYNC® can make an Emergency Assist® call.

Before you start

  • Turn on your vehicle's engine while in Park, not Accessory mode
  • Connect your paired phone (Help me pair my phone.)
  • Your Bluetooth®-enabled phone must be on, paired and connected to SYNC®

Step 1 Press the Settings icon in the Feature Bar at the bottom of the touchscreen.

The button will change colour, indicating you are in the Setting menu

Step 2 Swipe through the Setting menu screens until you see the Emergency Assist® icon and press it.

Step 3 Slide the button to On, activating Emergency Assist®.

The Emergency Assist® icon will appear above the name of the paired phone to indicate the status of the feature on the touchscreen.

If the feature is not active, an Emergency Assist® Off icon will appear above the paired phone and in the Status Bar at the top of your touchscreen.

Step 4

If you’ve downloaded your contacts, you’ll also be able to choose two “in case of emergency” (ICE) contacts.

In the Emergency Assist® Setting screen, press the “Set Emergency Contacts” button.

Select a Contact for Emergency Contacts 1 and 2.

More SYNC® 3 Support

More SYNC® 3 Support

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